Privacy Policy

This Privacy Policy explains how Commonwealth University College of Medicine (“CUCOM,” “the College,” “we,” “our,” or “us”) collects, uses, stores, protects, and, where necessary, shares personal information obtained from prospective students, current students, parents or guardians, faculty, staff, alumni, website visitors, and other individuals who interact with our institution.

1. Information We Collect

We may collect personal and non-personal information, including but not limited to:

• Full name, date of birth, nationality, and gender
• Email address, phone number, and postal address
• Academic records, transcripts, certificates, and admission-related documents
• Passport details or identification documents where required for enrollment or compliance
• Billing, payment, and financial aid information
• Website usage details such as IP address, browser type, pages visited, and device information
• Communication records submitted through forms, email, chat, or phone inquiries

2. How We Use Your Information

Your information may be used for legitimate educational, administrative, and operational purposes, including:

• Processing admissions inquiries and student applications
• Communicating academic, administrative, and institutional updates
• Managing enrollment, registration, student support, and academic records
• Processing tuition payments and related financial transactions
• Providing student services, counseling, and campus support
• Improving our website, digital services, and institutional communication
• Complying with legal, regulatory, accreditation, and reporting obligations
• Maintaining campus safety, recordkeeping, and institutional integrity

3. Cookies and Website Analytics

Our website may use cookies, analytics tools, and similar technologies to enhance user experience, understand visitor behavior, improve website performance, and support communication and marketing effectiveness. These technologies may collect technical information such as browser type, operating system, referral source, and pages viewed.

You may control cookie settings through your browser; however, disabling cookies may affect certain website features and functionality.

4. Sharing of Information

CUCOM does not sell or rent personal information to third parties. We may share information only when necessary and appropriate, such as:

• With authorized employees, faculty, and departments for academic or administrative purposes
• With trusted service providers who support admissions, hosting, payment processing, or IT systems
• With regulatory, governmental, accreditation, or legal authorities when required by law
• With affiliated hospitals, clinical training partners, or academic collaborators where necessary
• With the individual’s consent or as otherwise permitted by applicable law

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, alteration, misuse, disclosure, or destruction. While we strive to maintain strong security standards, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, including academic, legal, financial, compliance, operational, and archival requirements. Retention periods may vary depending on the type of record and the applicable institutional or legal obligations.

7. Student and Applicant Rights

Subject to applicable law and institutional requirements, individuals may have the right to:

• Request access to the personal information we hold about them
• Request correction of inaccurate or incomplete information
• Request clarification regarding how personal information is used
• Withdraw consent where processing is based on consent, subject to legal or contractual limits
• Request deletion of information where retention is no longer required by law or institutional necessity

8. Third-Party Links

Our website may contain links to third-party websites, partner institutions, affiliated hospitals, or external resources. CUCOM is not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of those third-party sites before providing any personal information.

9. International Users

As an international medical institution, CUCOM may receive inquiries and applications from individuals located in different countries. By submitting your information to us, you understand that your personal information may be processed and stored in accordance with the operational, administrative, and legal requirements applicable to our institution.

10. Children’s Privacy

Our programs and services are generally intended for students and applicants who meet the legal age and academic eligibility requirements for higher education. We do not knowingly collect personal information from children in a manner inconsistent with applicable law.

11. Updates to This Privacy Policy

CUCOM reserves the right to update, revise, or amend this Privacy Policy at any time to reflect changes in institutional practices, legal requirements, or website operations. Updated versions will be posted on this page with a revised effective date.

12. Contact Us

For questions, requests, or concerns related to this Privacy Policy or the handling of personal information, please contact Commonwealth University College of Medicine through the details below.